How to Correct a Missed Clock-In
Record a clock-in or clock-out on a staff member's behalf when they can't do it themselves.
1 min read
Sometimes a staff member can't clock in themselves — a dead phone, a kiosk that's temporarily down, or a new hire who hasn't been set up yet. For these cases, a manager can add an attendance entry manually.
Adding a manual entry
From the Attendance page, use "Add manual entry" to record a clock-in or clock-out on a staff member's behalf. Choose the staff member, the type (in or out), and the date and time — you can backdate this if you're correcting something from earlier in the day.
These entries are always marked as manual
Any entry added this way is clearly tagged so you can always tell it apart from a real kiosk clock-in — nothing is recorded silently on a staff member's behalf.